Do you charge a commission per booking?
No. You only pay your plan's monthly fee, whether you get 50 bookings or 5,000.
Is there a minimum contract?
No. It's month to month and you can cancel whenever you like, with no penalties.
Do I need a Stripe account?
Yes, and it's free: you create it in a few minutes and connect it to the plugin. That way, guarantee and penalty payments go straight to your account with no middleman: we never touch your money. If you've never used Stripe, we'll help you set it up.
Who pays the Stripe fees?
The restaurant. Stripe charges its standard rate for each charge or hold; we don't add anything on top.
Can I use a different payment gateway or virtual POS?
Yes. If you'd rather work with another payment gateway or your bank's virtual POS, talk to us and we'll adapt it to your needs. Message us on WhatsApp
Can I change plans?
Yes, you can upgrade or downgrade at any time from your account. The change applies immediately and is adjusted on your next invoice.
How do I install it?
Get in touch and we'll install it and set it up on your website for you. Message us on WhatsApp
What happens if a guest cancels in time?
Nothing: the booking is released and they aren't charged. The penalty only applies if they cancel after the deadline you set or don't show up.